Housing Benefit and Council Tax reduction
Housing Benefit helps people with their rent, which is what you pay your private or social landlord to live in your home. Council Tax reduction helps people pay Council Tax, which goes towards vital local services we all depend on.
The Council is no longer allowed to accept new applications for Housing Benefit unless:
- You or your partner are both state pension age
- You are a ‘mixed age couple’ where one of you are under state pension age but you receive Pension Credit as a couple
- You are living in supported accommodation
- You have been placed in temporary accommodation by the Council
- You are entitled to, or was entitled to within the last month, a Severe Disability Premium (SDP) in your Housing Benefit, Jobseeker’s Allowance (Income Based), Employment and Support Allowance (Income Related) or Income Support claim
If you don’t fall within one of these categories then you need to claim Universal Credit to get help with your rent.
You must apply online by visiting the Universal Credit website, which can be found by clicking the green button below.
You still need to make a claim for Council Tax reduction. If you do not you will be liable for the full Council Tax charge.
We will offer guidance and support through our online process. You can also use our calculator to see if you could be entitled to Housing Benefit or Council Tax reduction.
Once your claim has been received and processed, you will receive a letter explaining what you are entitled to and how it has been worked out. If you pay Council Tax you will also receive an amended Council Tax bill.
You can sign in to/register for a personalised Benefits account to see your award, details we currently hold on your claim, copies of correspondence we have sent you as well as information about payments.
If you claim Income Support or Jobseeker’s Allowance you can claim through Jobcentre Plus.
If you are making a claim for pension credits you can claim Housing Benefit at the same time with the Pension Service.