Test and Trace Support Payment

The Government has announced a new Test and Trace Support Payment scheme designed to support people who will be financially affected if they are required to self-isolate by NHS Test and Trace.

Under the scheme, if you are contacted by NHS Test and Trace and are required by law to self-isolate, you may be entitled to a support payment of £500, paid by South Derbyshire District Council. 


Do I qualify?

To qualify for a Test and Trace Support Payment, you must be:

  • Asked to self-isolate by NHS Test and Trace - either because you have tested positive for Coronavirus or because you have recently been in close contact with someone who has tested positive - and have a unique Test and Trace ID number.

  • Employed or self-employed.

  • Unable to work from home and will lose income as a result.

  • Currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

  • Please note - if you have already applied and are currently awaiting the outcome of an application/appeal in relation to one of the above benefits, you may also be eligible.

If you meet all the above criteria, you may be eligible for a lump sum, taxable payment of £500.

The Test and Trace Support Payment scheme will run until 31 January 2021.


South Derbyshire District Council Discretionary Support Payment Scheme

If meet the other criteria but you do not receive any of the Welfare Benefits listed, and self-isolation is going to cause you financial hardship, we may be able to help with a payment from the discretionary fund. The fund is limited and payments will end when the fund is exhausted.

If you receive Council Tax Support and have savings under £6000, please complete the application form and we will consider your request.


How to make a claim

  • If you feel that you may qualify, please call our Customer Services team on 01283 595795.

  • Please have your unique ID number that you received from Test and Trace.

  • When you speak to us, we will take your information and tell you about other information we will need and how to apply.

  • Our opening hours are Monday, Tuesday, Thursday 8.45am – 5pm, Wednesday 9.30am – 5pm and Friday 8.45am – 4.30pm.

Apply for Test and Trace Support Payment

For more information, visit the government’s website.