Christmas & New Year Service Updates: Opening Hours, Bin Collections, Rosliston Forestry Centre and Green Bank Leisure Centre

As we approach the festive period, we’re sharing a reminder about changes to our Customer Services opening hours, bin collections, Rosliston Forestry Centre and Green Bank Leisure Centre over Christmas and New Year.

Please read the information below to help you plan ahead.

📞 Customer Services – Christmas Opening Hours

Customer Services will close at 12.30pm on Christmas Eve (Wednesday 24 December) and will re-open on Thursday 2 January at 8.45am. 

Out-of-hours support is available for urgent issues:

• 🏠 Homeless tonight?
  Call 0808 1692 333

• 🔧 Urgent council house repairs or emergency issues:
  Call 01332 912642

• 🌐 Non-urgent/Other enquiries:
  Please visit our website or email Customer.Services@southderbyshire.gov.uk during the closure period and we will get back to you when we reopen.

♻️ Christmas Bin Collections – Reminder

Our waste and recycling teams will be out from Thursday 11 December, attaching sticker reminders to bin lids where collections are changing.
Collection changes:

• Bins normally collected on Thursday 25 December 2025 (Christmas Day)
  ➡️ Will be collected on Saturday 20 December 2025

• Bins normally collected on Friday 26 December 2025 (Boxing Day)
  ➡️ Will be collected on Saturday 27 December 2025

• Bins normally collected on Thursday 1 January 2026 (New Year’s Day)
  ➡️ Will be collected on Saturday 3 January 2026

📱 Not sure which bin to put out?
You can check your bin collections via your mySouth Derbyshire account, or online by entering your postcode here:
👉Bin collection dates | South Derbyshire District Council

🗓️ Bin calendars for your area are also available to download from the same page.

📞 If you need help using our online services, please contact Customer Services on 01283 221 000.

🌲 Rosliston Forestry Centre – Christmas & New Year Opening Times

Visitor Centre & Reception

• Christmas Eve (Wed 24 Dec): 9am – 12 noon

• Christmas Day (Thu 25 Dec): Closed

• Boxing Day (Fri 26 Dec): Closed

• Saturday 27 – Tuesday 30 Dec: 9am – 5pm

• New Year’s Eve (Wed 31 Dec): 9am – 12 noon

• New Year’s Day (Thu 1 Jan): Closed

* Public toilet facilities are available in the Café building.

Hub Café

• Christmas Eve (Wed 24 Dec): 10am – 2pm

• Christmas Day (Thu 25 Dec): Closed

• Boxing Day (Fri 26 Dec): Closed

• Saturday 27 – Tuesday 30 Dec: 10am – 4pm

• New Year’s Eve (Wed 31 Dec): 10am – 2pm

• New Year’s Day (Thu 1 Jan): Closed

🏊‍♀️ Green Bank Leisure Centre – Christmas & New Year Opening Hours

• Wednesday 24 December: 7am – 1pm

• Thursday 25 December (Christmas Day): Closed

• Friday 26 December (Boxing Day): Closed

• Saturday 27 December: 8am – 4pm

• Sunday 28 December: 8am – 4pm

• Monday 29 December: 7am – 4pm

• Tuesday 30 December: 7am – 4pm

• Wednesday 31 December: 7am – 1pm

• Thursday 1 January (New Year’s Day): Closed

• Friday 2 January: Normal opening hours resume

Thank you for your patience during the festive period, and we wish everyone a very Merry Christmas and a Happy New Year.

16 December 2025