Council housing rent
We are responsible for working out and setting your rent, using government guidelines.
Your rent helps to pay for the services we provide to tenants and the maintenance of your home. We have a firm but fair collection policy - we will offer advice and support to help you manage your rent account but we will always take action against those who do not pay their rent or will not work with us to pay off their arrears.
We send tenants a rent statement showing all payments and charges to their rent account four times a year.
We have an Income Management Policy which you can see here (pdf, 285kb)